Coach / Scrum Master

San Francisco Bay Area


We're currently on the lookout for talented agile coaches to join us in our (fast growing) studio in SOMA, San Francisco.

So if think you’ve got what it takes to deliver digital products and services that break new ground for some of the biggest brands on the planet, we can’t wait to hear from you.

About the role

At Potato, best in class software development and human-centred design are at the heart of everything we do. We’re a talented bunch of problem solvers who are committed to finding a better way; delivering smarter products that provide more satisfying experiences and more valuable outcomes for our clients and their users. Our clients include Google, Mozilla and the BBC.

This role will see you working as part of a friendly, expert team - helping us deliver huge-scale projects for some of the biggest tech and media companies in the world (no pressure). Our projects and products are run light. The least amount of intervention, documentation, and process is used to deftly deliver, often beyond what the client requires, on time and on budget.

The Coach is essentially accountable for 'helping our Product Teams help themselves'. A vital part of the role is fostering a team-based environment where reliable project delivery happens through empowering teams of skilled individuals, rather than through old-fashioned project management 'command & control' approaches.

At Potato, our Coaches work closely with Product Leads to understand and anticipate clients' needs/requirements - and can intervene to better facilitate a positive team dynamic. In doing so, you will support them in backlog definition and refinement to ensure its quality is conducive to product flow. You will also work closely with clients, to integrate stakeholder and partner teams to foster a 'one team' collaboration.

Related clients

About you

As a Coach, you will need to be a representative for the practice internally and externally, focus on constant self-development to stay progressive and be responsible for supporting (not line managing) one or more projects. You will be expected to support your product/project team and foster healthy teamwork. You should be well versed in prevalent agile and lean software delivery and design practices.

Above all, the Coach team impacts the way we deliver purposeful digital products and services to market for our clients. You will collaborate with cross-functional, highly skilled engineering and design teams. We need our Coaches - at all levels - to enable our product delivery teams to work efficiently, effectively and positively together. You will be expected to provide quick, thorough and friendly client and team communications. In the work you do, you should have systems thinking at a level above individual project requirements.

Your experience and skills

You must have:

Ideally, also:


Working shoulder-to-shoulder with some of the best engineers, designers and product leads in town, we’ll give you the freedom to manage your own work and trust you to get things done. Want to work from home occasionally? Go for it. Need to unwind with a game of Fortnite or some studio dog cuddles? All good. Ultimately, we just want to make sure that you have everything you need to help us deliver the best products possible.

You’ll have many opportunities for growth and learning: collaboration within teams, rotation to different products, experimentation on internal tools as well as involvement in our Potato Talks events, mentorship and conferences.

The perks

  • Flexible working hours
  • Extended (p/m)aternity
  • Pension scheme
  • Fitness contribution
  • Free lunch everyday
  • A new laptop & phone
  • Team/launch parties
  • Assistance program
  • Dog friendly workplace
  • Potato related swag
  • Unlimited vacation
  • Film, culture & games nights

Join us

We’re thrilled you’re interested in joining our team.

Just take a moment to tell us a bit about yourself and we’ll be in touch soon.

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